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CitiFX Pro

CitiFX Pro. As forex trading continues to gain popularity and more brokers enter the market, decisions for consumers only grow harder. You want to know every possibility before settling into a specific brokerage. But the need for information is not over once you’ve made that decision. Perhaps you should consider switching. Or perhaps there are features and possibilities you aren’t fully using. This review will give you a better understanding of one of the larger forex options—CitiFX pro.

About CitiFX Pro

Quite simply, CitiFX Pro is part of Citigroup—the huge conglomerate that began in 1812 and became one of the largest American banks by 1895. Citigroup began offering online forex trading in 2007, by joining forces with Saxo Bank and offering their software as an adaptation of Saxo Trader. CitiFX Pro is still supported by Saxo Bank in conjunction with Citi. CitiFX Pro added mobile trading in 2009. Compared to some of the other forex traders, CitiFX Pro is very much a newcomer. But the size and history of Citigroup more than make up for the newness of CitiFX Pro.

Key Registrations

As a bank, Citi is in its own category. It is not always clear what registrations CitiFX Pro uses through its connection to Citi, but quite feasibly it could use all of Citigroup’s registrations, which are practically universal. This is one reason that CitiFX Pro can offer more currency pairs than its competitors.

Contact Information At A Glance

Customer service is one of the major values most users of CitiFX Pro have enjoyed. CitiFX Pro can offer this kind of value because of its size and history. For many, this could be a legitimately determining factor in the decision. It would be helpful, however, if Citi offered live chat.

  • Toll-Free Phone Number: 1 (877) 265-7781
  • Alternative Phone: 1 (877) 397-7670
  • Email Support:

Vital Trading Information About CitiFX Pro

CitiFX Pro allows trading in more than 130 currency pairs, including many emerging markets that other brokerages do not allow.


CitiFX Pro uses a proprietary software—CitiFX Pro Desktop, Web or Mobile. This platform has free streaming news and data. You will also find one-click execution and a wide range of other execution tools. The CitiFX Pro platform also includes broad charting capabilities.

CitiFX Pro also offers mobile trading on cell phones or other devices. One great feature—the software is ported to the Blackberry and iPhone. This allows traders to monitor their positions in real-time, 24-hour streaming. It also offers electronic alerts if margin usage approaches key levels.

Many users find the CitiFX Pro software to be unintuitive and challenging to use. In general, this software is not the best choice for beginning forex traders and is designed with the high-end trader in mind.
Minimum Deposit Amounts

CitiFX Pro may have one of the highest opening deposit requirements—$10,000. This is just one other way that CitiFX Pro is clearly intended for advanced traders and institutions. You can make this deposit by wire.

One advantage comes from the fact that Citi is also a bank. All dollar amounts held in CitiFX Pro accounts are FDIC insured up to the normal $250,000. This is a very unusual feature in forex brokerages.

Account Set-Up

  • CitiFX Pro does not offer the easiest registration. Though online application is possible, users are still asked to print it to complete their application packet. The process is also much longer than other forex brokerages.
  • CitiFX Pro explicitly states that their software and service are intended for institutions, professionals, and experienced traders. CitiFX Pro does not provide basic education to beginning users. This focus on advanced users is also clear from the fact that CitiFX Pro requires such a large deposit.
  • CitiFX Pro does offer three basic tutorials to guide you through setting up your account. These tutorials are sufficient, but more information would be helpful.

Demo Accounts

CitiFX Pro does not offer trial or practice accounts like other brokerages. Of course, opening an account is free with a deposit, but there is no trial or learning phase available.

Dealing Desk

Citi does not promise that it will not deal against its customers, but CitiFX Pro strongly emphasizes their effort to follow fair trading practices. As a regulated bank with audit and regulatory compliance, traders can legitimately feel somewhat more confident dealing with Citi.

Leverage Limits

The maximum leverage for CitiFX Pro is 50:1—in other words, up to 50 times the equity value. Therefore, a $10,000 opening deposit could allow you to open trades of up to $500,000.

Trailing Stops

CitiFX Pro does support trailing stops.

Trading Spreads

CitiFX Pro’s spreads are typically fairly wide, averaging two to 4 pips in normal market conditions. In more volatile markets, the spread can widen quite a bit. The wideness of CitiFX Pro’s spreads is one disadvantage of the service.
Other Features

CitiFX Pro also includes access to Citi’s FX market commentary—a significant value considering the size of Citigroup.
One other benefit based on Citi’s size is the confidence that traders can have of Citi’s fair pricing. Citi guarantees that all clients are priced the same way—based on the market.

The Bottom Line

CitiFX Pro offers excellent trading for institutions or advanced traders. The software is sophisticated and allows the functionality that advanced traders desire. But don’t expect simplicity or ease of use with CitiFX Pro. If you are a beginner or even intermediate trader, CitiFX Pro is probably not for you. Even for the most advanced, expect to find solid functionality, but nothing easy, innovative or fun to use. The greatest advantage of CitiFX Pro is the connections you have to Citigroup’s massive financial infrastructure. This is evident in several areas: You will be able to trade in more currencies, you will have access to Citi’s financial commentary and information, you will enjoy FDIC protection, and you can expect excellent customer service. In short, CitiFX Pro may be perfect for your needs if you don’t mind overcoming a software learning curve, if you have a long background with FX trading, and if you have a very large opening deposit. For anyone else, one of the smaller forex trading brokerages will probably fit you much better.

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5 Comments of “CitiFX Pro”

  1. Jonny Says:

    Now they offer mobile and MetaTrader 4.

  2. Bonnie Smith Forex Says:

    Happy to tell people they are good.

  3. Bonnie Smith Says:

    One of the most professional brokers in recent times, my vote for the company

  4. JT Pipper Says:

    I could not figure out how to close my trades on DEMO lol

  5. Ian Says:

    Good Article. Very informative. I am left wondering what are a few of the smaller forex brokers called. I am brand new and have never traded but wondering of a good place to start with simple software, free demo accounts, and possibly customer service and tutorials. Thanks,


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